Availability

Packages

Midweek 
Mid-week packages for 2 day or 4 day stay.
Prices start from A$ 190 for 2 people (can sleep up to 10 – cost extra per person/night)
Minimum 2 night stay, check in 10 am checkout 2 pm, linen supplied. 
 
Weekend   
Weekend package starts from A$320 for 2 people (can sleep up to 10 – cost extra per person/night)
Minimum 2 night stay, check in Friday 2pm checkout Sunday 10am (or later on request/availability), linen supplied. 
  
Peak times 
Special Event package Prices start from A$ 700 for 2 people (can sleep up to 10 – cost extra per person/night)
Minimum 3 night stay, check in 2pm, checkout 10am (or later on request/availability), linen supplied. 

Public Holidays/ School Holidays    
Public holiday /School Holiday package prices start from A$320  for 2 people (can sleep up to 10 – cost extra per person/night)
Minimum 3 night stay for public holidays and 7 night stay for school holidays
Check in 2pm, checkout 10am (or later on request/availability), linen supplied. 

Booking Terms and Conditions

Bendigo Lakeside Accommodation Booking Terms and Conditions of the holiday letting as agreed to and confirmed by payment of deposit/bond or total fee are as follows:

Quotations:

Are subject to availability and are not guaranteed until receipt of the deposit and confirmed in writing

Booking requests:

Are subject to availability and confirmation in writing.

Usage/NO functions:

The premises are let to you for holiday purposes ONLY and only for the period stated on the receipt and agreement. NO weddings, parties, or large gatherings are allowed.  The number of people occupying the premises must not exceed the number of people that were initially booked and/or had beds provided for.

Check In/Check Out:

Check In is at 2pm.  For an early arrival, contact the property well before arrival to request an early check-in.

Check Out is at 10am (or later on request/availability).  Late check out may be arranged for a fee agreed in writing.  Failure to adhere to these procedures could result in the incurring of additional costs.

Breakages:

You are responsible for leaving the property in the state in which you found it on arrival. All breakages or losses must be reported to the owner and paid for immediately.  The total cost of making good any other damage or loss to the property, garden or contents will be charged for using the security bond taken. Please note this includes the removal of consumable items from the property which are provided for guest use whilst in-house and are not intended to be taken away from the Property.

(Examples include linen, towels, laundry powder, dishwashing liquid, toiletries provided in dispensers etc.).

Key Return:

Keys are to be collected from and returned as communicated by the Meet & Greet person or may be placed onsite Key Box on departure.

Losses:

It is our policy to have all locks changed if keys or are lost or not returned. All associated costs will be charged from bond or to the credit card provided for payment or left for security if this occurs. Similarly any remote controls will be replaced at your cost if lost or not returned.

There will be a minimum charge of $50

Our home is strictly a No Smoking Property.

Pets are not allowed inside the premises or on outdoor furniture or Garden beds.  Any violations carry a penalty of $1000 will apply and you will be asked to vacate the property immediately.

Rubbish – please put out BINs on the designated days – marked on the fridge.

All rubbish and recyclables must be placed in the necessary bins and not left in the premises. Failure to comply will result in a fee of $50 per bin being charged for additional rubbish collection.  For your own comfort and the next guest please place smelly rubbish in the outside bins.  This will be appreciated and make life easy for all.

Locked cupboards:

Entry to locked cupboards and/or sheds is strictly prohibited. Breach of this condition may result in forfeit of bond.

Guest charges:

Standard cleaning services on your departure are included in your rates.   Guests are expected to leave the properties in a neat and tidy state.  If in the event it goes over you will be charged the outstanding balance.  This will be deducted from your bond or if greater than the bond it shall be charged to the credit card provided for payment (or left for security) at the discretion of Bendigo Lakeside Accommodation.

All breakages or losses must be reported to the owner and paid for immediately.  The total cost of making good any other damage or loss to the property, garden or contents will be charged for using the security bond taken. This includes the removal of consumable items from the property which are provided for guest use whilst in-house and are not intended to be taken away from the Property.

Excess use of electricity and Gas will require additional payment from the guest.

Additional administrative and/or call out charges may be charged if we are required to oversee a breach of Guest Terms & Conditions or attend the property for any other reason apart from scheduled visits.

Monday to Friday 9:00am – 5:30pm costs apply as follows:

– Call outs to properties are charged at a minimum of $90 which covers up to 2 hours including travel time and costs, and $45 per hour applies thereafter

– Administrative costs are charged at $45 per hour

Premiums are charged at 125% for Saturdays, 250% for Sundays and 275% for Public Holidays

Instructions/Manuals for how to use the electrical appliances and internet (if internet provided)  are provided at the property in the drawer of the kitchen bench.   If you require assistance with anything, please call your Meet & Greet representative.  Before sending a technician, we will firstly troubleshoot with you over the phone to resolve the issue. If we are not successful, we can then organise a technician to come to the property. However, please note that if the issue is determined to be user error, we reserve the right to pass the charges onto you.

House Rules

The number of guests staying at the property must not exceed the number agreed to in the booking details. In the event that any additional persons stay at the property, an additional fee will be charged according to our usual rates and/or we reserve the right to terminate the booking without refund.

Property is a NON-smoking indoors. We reserve the right to terminate a guest’s stay without refund if we become aware of guest’s or friend’s of guests smoking indoors. A penalty of $1000 will also apply.

Children’s Rules: No Biro’s, Textas, Play Dough, Paint & Crayons allowed

You will agree to any other reasonable house rules which may be made available to you at the property.

Guests are required to enter and exit the property quietly.

Noise level must be inaudible from neighbouring properties between 10pm and 8am Sun-Thu, and between 11pm and 9am Fri-Sat.

Upon Leaving the Property:

Guests are asked to empty the bins and put rubbish in the appropriate waste disposal.

Guests must ensure that all air conditioners and lights are switched off and that all doors are closed and locked.  Please place the keys back into the key box.

If you require assistance with anything, please call your Meet & Greet representative

Payment and Cancellation Policy:

Payment of deposit/bond (Non Refundable if cancelled) or total fee for your booking indicates acceptance of these Terms and Conditions.

BendigoLakesideaccommodation.com.au website booking system will list the price per night per 2 people. Extras for the number of Adult, Child/Children need to be informed at the time of the booking enquiry. The systems will provide you and indicative price based per night per 2 people calculated based on the daily rate as displayed on the calendar.

Costs for the other extras adults, child/children, pet, deposits, discounts other requests will be calculated by the booking agent and informed in writing (emails).   

Bookings will be confirmed after payment within 48 hours for Deposits or balance of payment otherwise the booking will be cancelled.

Payment will be made by direct credit unless otherwise agreed by booking agent (a credit card is required for security along with bond.)

A 25% deposit is required to confirm your booking.  Full payment of accommodation is due 7 days prior to your arrival. (ie 100%) must be paid to confirm your booking.  

$500 Bond to be paid 7 days out prior to your arrival at the same time as full payment of accommodation.

Non Payment of Full Amount – If after a number approaches this amount is not paid within 3 days of arrival the booking may be cancelled and the holding deposit (25%) will not be refunded.

The $500 bond and credit card details is to be held until after your departure. Funds may be retained from the bond if these Terms & Conditions have been breached, or if additional cleaning is required or if there have been breakages or damages. If the bond doesn’t cover the fee’s we shall debit the remaining fee to the credit card that was given for security.

You must only provide credit card details for which you are authorised to use.

Use of American Express incurs a surcharge of 2%. Mastercard /Visa credit cards surcharge is 1%

If you cancel, reschedule or change your mind your booking less than 7 days prior to the scheduled commencement of your stay your full accommodation payment is not refundable.  If you cancel greater than 30 days prior to the scheduled commencement of stay loss of deposit will apply to all cancellations or rescheduled bookings.  If you leave early once in house no refunds will be given.  No show will incur full value of accommodation.

Quoted daily rates apply during your stay, based on your current arrival date, length of stay and number of occupants.  Any additional persons will alter your daily rates.  Full rate is payable if departing earlier than departure date.  No refund is given.  If partial guest/s depart early full maximum rate is still applicable, no refund will be given.

If the booking has been made via a 3rd party booking agent, additional cancellation fees may apply to cover any commissions paid. We strongly recommend that you have travel insurance to cover you in the event of an unforeseeable cancellation.

Security for payments required under these terms and conditions must be provided by direct credit and credit card.

Invoices are issued, and payment must be made in Australian dollars.

By making payment of the total fee you have an exclusive licence to occupy the property for the days specified when you book (but not possession).

Termination  

Your occupation of the property may be terminated by Bendigo Lakeside Accommodation without notice in the event that you breach any material term or condition or in the event that any amount due is not paid.

Disclaimer

Bendigo Lakeside Accommodation enters into this agreement on behalf of the owner of the property and is not liable to you in relation to the property or any services. Information on websites, brochures or any written or verbal material supplied as at the time of compilation has had due care and responsibility to verify and check, however, as this information is subject to change, it accepts no responsibility for any inaccuracy in pricing contained in the publications.

Neither Bendigo Lakeside Accommodation nor the owner of the property can be held responsible for failure or interruption to power or services to the property for reasons beyond our control.

To the fullest extent permitted by law, Bendigo Lakeside Accommodation and the owner disclaim all warranties in relation to the provision of services and the use of the property, and otherwise our liability is limited at our option to the supply of the relevant services again or the payment of the cost of having services supplied again.

Neither Bendigo Lakeside Accommodation nor the owners are liable for any indirect, incidental, special and/or consequential damage or loss of profits which result from use of the property and services provided to you.

Bendigo Lakeside Accommodation reserves the right to relocate a booking to an alternative property of similar standard and location at any time. In this instance, guests will be offered either a full refund OR asked to confirm their stay at the alternative property if available at the time.

Bendigo Lakeside Accommodation do not accept liability in contract or in tort (actionable wrong) for any  injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force of nature or other events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents, theft to or failure of machinery or equipment or industrial action.